Austin-focused HVAC contractor providing system installs, replacements, and service with emphasis on clear communication and tidy workmanship.
Clear pricing discussions without pressure, knowledgeable guidance on equipment choices, punctual crews, and clean, organized installations. Consistent communication from estimate through follow-up.
Serving Austin and surrounding neighborhoods within the metro area from the South Austin location.
HVAC system replacement, AC and heat pump installation, furnace and heater service, troubleshooting and repair, seasonal maintenance and tune-ups, thermostat upgrades, and air quality add-ons.
Reviews highlight responsive communication, low-pressure bidding, and helpful walkthroughs of options. Many mention punctual arrivals, neat work, and clean job sites after installation. Pricing is often described as fair and clearly explained, with teams answering questions thoroughly. Installation quality and smooth scheduling are recurring themes.
The Coolest gave us a great experience. The initial assessment was quick and the techs were informative, but refreshingly weren’t pushy salesmen. Over the next 3 weeks while I got quotes with other groups, they only reached out one time to give me a walk through of the quotes. When I came back to the Coolest team (Reece), to compare a competing bid and they quickly worked with me to get a comparable unit that they offer.The install itself was exactly what you’d want - uneventful. Rigo and Caleb showed up on time, got the full installation completed, configured, and cleaned up before the kids made it home from school. They were very professional and walked me through the new technology so that I can maintain and use it all effectively.So grateful we found the Coolest. Would recommend them to anyone.
I had the pleasure of working with Reese, Rigo and Caleb for the complete replacement of my HVAC system. I shopped around and was offered a fair quote on a system with The Coolest that another company offered me for thousands more. No high pressure, no gimmicks, no false smoke and mirrors “discounts”, just a fair price and much more knowledge, respect and information than I was given with other companies. Rigo and Caleb who installed the system were kind, knowledgeable and hard working. They worked diligently all day and late into their Friday night without complaints or rushing. They taught me about the new system and got my new thermostat connected, they taught me how to control the system both on the wall unit and on an app. The care and service I’ve received thus far has been above expectations. I truly appreciate the kindness and care they have given me.
We had a fantastic experience with The Coolest. From start to finish, their team was professional, knowledgeable, and extremely responsive. They clearly explained our options, helped us choose the right system, and never pressured us into unnecessary upgrades.The installation was smooth and efficient. The crew arrived on time, worked neatly, and left everything clean once the job was completed. You can tell they take pride in their workmanship.What really stood out was their pricing. It was fair, transparent, and competitive compared to other quotes we received, with no hidden surprises.If you're looking for reliable service, quality installation, and honest pricing, I highly recommend The Coolest. We’re very happy with the results.
We just had our AC replaced by Rigo & Caleb. They did such an amazing job. They were on time, professional, and so quick! My system was over 20 years old so it definitely needed a swap out. I shopped around, got a few bids, and Reece gave me a great rate for system. They have really good rates for financing too if you are looking. Love the communication I have had with this company from the beginning. We're now part of the Coolest Club! Thanks for everything!
My AC went down, and I was really scared because it was pretty old. I didn’t want that to be the excuse for a sales guy to push me into buying a new system I might not need. The first company I called was The Coolest, and I have to say—it was a truly great experience from start to finish.The dispatcher was very kind and understanding, the technician was respectful and left everything clean, and the Sales Manager, Reece, impressed me with his deep knowledge of HVAC systems. His low-pressure, honest approach helped me feel confident in deciding to replace my old unit with an amazing new system for me and my family. Plus, he even spoke a bit of Spanish with us, which made the experience feel more personal.I’m so thankful that we have AC again! I highly recommend The Coolest for their professionalism, kindness, and quality work.UPDATE: It’s been almost two months with my new AC, and I’m loving it! ?? My home feels so much cooler and less humid, and my energy bills are way lower. The team at The Coolest was super helpful and even got me a city rebate. Everything was easy and stress-free. Couldn’t be happier with my new AC. I highly recommend them!
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