Trusted Heating and Cooling, LLC provides HVAC repair, maintenance, and installation for homes and small businesses in the Austin area. The team is noted for detailed estimates and clear communication throughout each project.
Customers mention clear communication, punctual arrivals, and technicians who explain options before work begins. Estimates are detailed, and projects are completed neatly with attention to small details. Many reviews note courteous service and knowledgeable guidance on system choices.
Headquartered on Ranch Road 620 in Austin and serving nearby neighborhoods and suburbs across North and Northwest Austin.
HVAC diagnostics and repair, seasonal maintenance, new system installation and replacement, mini-split installation, indoor air quality component installation, and thermostat setup.
Reviews consistently highlight responsive scheduling, on-time arrivals, and technicians who explain findings in plain terms. Many customers note thorough diagnostics and detailed estimates, including photos when helpful. Installation feedback points to clean workmanship and careful attention to small details. Several reviews mention fair, transparent pricing and courteous interactions.
Installed garage Split Unit. Installation crew was on time, professional and knowledgeable. Would highly recommend Trusted Heating and Cooling for all of my air-conditioning and heating needs
Demetri R was the most thorough and wonderful specialist. He was very kind, thoughtful and went over the details multiple times in a thoughtful manner.He was so knowledgeable, honest and had high integrity with his work.
I really don’t want to share this provider - because I want them to always be available for my office!They came recommended by another small business owner. We signed up with them Sept 2025. They helped resolve an issue with my landlord about whether the roof or the HVAC was causing the brown spots on my ceiling tiles. Which is beyond what they should have to do - but they sent roof pics and were so helpful!They just completed our second service visit and called and gave me all the details. The repairs are so reasonable. I really trust Trusted! ??Reese has done all our service so far! He’s even climbed up tall ladders to change our filters on our 11ft ceilings. Thanks, Reese!!
James, Diego, and George of Trusted Heating and Cooling came out to install my Mitsubishi mini-split system yesterday.My old split system was over 21 years old and exhibiting signs it wasn't long for this world.I did what everyone says you should do and got multiple quotes from different companies, but James' quotes stood out from the rest.No one else was as detailed in the scope of work to be done, no one else included as many small things I didn't even know would enhance the installation, and no one else had a hardware and labor warranty as good when comparing apples to apples.All three men doing the installation had many years of experience, and it showed in the quality of their work. I did construction in my youth and know good work when I see it. Their care when removing the old equipment and installing the new was beyond anything I was hoping for. They took their time to make sure everything was done thoroughly and neatly, and left my home cleaner than it was when they arrived.I cannot recommend Trusted Heating and Cooling enough, and will be doing so to anyone looking for a company to work on their HVAC systems.Thanks very much for a great job guys!
Trusted heating & a/c did a great job diagnosing and solving our a/c issues at our home. They worked through everything very professionally and got to the bottom of the problem in a quick and economical manner. They will be out go to a/c people from now on!
Emergency service may be available for urgent issues.
Comprehensive cooling system check before peak heat.
Evaluate rooms or additions for a targeted mini-split solution.
Get a detailed, itemized review of a replacement quote.
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