Logan Services A/C, Heat & Plumbing supports Cincinnati homeowners with HVAC system replacements, installations, and routine maintenance, along with listed plumbing services. Reviews point to reliable scheduling, professional crews, and clear equipment walkthroughs.
Customers note prompt scheduling, on-time arrivals, and friendly installers who explain how to use new equipment. Estimates are described as clear and competitive, with options discussed before work starts. Post-install walkthroughs and cleanup are common themes in feedback.
Serving Cincinnati and nearby communities. Check the website or call to confirm service to your address.
Heating and cooling system replacement and installation; furnace and AC changeouts; thermostat installation; duct and airflow improvements; seasonal maintenance and system checkups; general plumbing services as offered by the company.
Reviews frequently highlight punctual arrivals, courteous crews, and thorough explanations during and after installation. Many customers mention smooth furnace and AC replacements with clear pricing and equipment options. Communication from sales to install is often praised. A small number of reviews note minor issues after install that were addressed on follow-up.
Hi there! My name is Karen and I was looking for a new HVAC system to replace the 22 year-old system I had in my home. Tyler, from Logan Services, came out and showed me the Trane brand they recommend. I was happy with the estimate and just had a new Trane furnace and air conditioner installed today! Travis and Alex were the installers and they arrived right on time and were very professional and friendly. They got right to work putting everything together and explaining what they were going to do. Once they had everything installed, they asked me to download the Trane Home app on my phone. Travis walked me through the application showing me how to monitor my HVAC system both on the thermostat and on my phone. They both did an excellent job and left everything nice and tidy. I would definitely recommend Logan Services to anyone looking for a new HVAC system!
I just had Logan Services here in the last couple days. Took advantage of there February special - Purchase an A/C unit and get a Free Furnace. Travis, the crew leader and his 2 assistants were great. They came in and worked all day Friday and then back today to finalize the install to completion. I couldn't be happier. They worked solid throughout their time here and made sure I was coached on the entire system.
The sales person Matt was very professional and informative. The installation crew were all very nice and did a decent job. We had a new gas furnace and AC unit installed. The only issues we had was something left loose and natural gas leaked into our home. We called and convinced them to come the next day when we noticed it. Fixed quickly. Only other issue were hand prints left on the side of our home . The install crew kept everything inside protected and cleaned up well. All in all I feel like we received a fair price for a top notch system. Customer service, even on a Saturday, was excellent.
12/9/25 I had a Trane 100,000 BTU furnace and a 3 ton AC unit installed by Tyler and Noah. They were punctual, courteous and knowledgeable. Upon arrival (they were wearing booties) they appraised the job and reiterated what agent Micah had told me would be done. The new thermostat footprint was smaller than the previous one so to cover the unpainted area they installed a cover plate, which looks great.. Upon completion of the job, the workings of the furnace and thermostat were explained. Cleanup was thorough. When they left, I had toasty warm heat. I would give them a 10 star review. I would highly recommend working with Logan AC and heating services. You can tell they value the customer.
I highly recommend Logan services.Estimator: MicahInstallers: Devin, Eric, and AlexMicah came out to quote a replacement system. He was very knowledgeable and explained the unit and options of system types. We had great communication through the process. Even when had additional questions after doing my research. I had 4 quotes and Logan was my 3rd. The price options was very competitive. A big part of my decision was their Aeroseal duct leakage sealant process. Which came with a tax credit available. Fast scheduling and great communication.Devin, Eric, and Alex arrived on time and I was notified they were enroute prior. We went through the formalities Devin explained the installation process once we had signatures they went right to work. They worked really well together. removed old system and prepared the Aeroseal unit and really took the time to explain things.Devin showed me the readout on my systems leakage and the sealing effectiveness on computer, but also showed my on the ducts signs of where the sealant did its job. This was a big part of my decision with my older system to improve air flow for efficiency.Once that was done they installed the new equipment connected and tested everything. Eric walked me through the thermostat setup. Alex was very instrumental in prep and getting ducts built and in place. They thenbran the units through pre-operation testing. Cleaned up work sites.At the end Devin went through the equipment and the thermostat settings and function completed final formalities and they were done.I am very pleased with the communication, knowledge, teamwork, and work they Logan team performed at my home.
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