True Comfort Heating, Cooling and Plumbing provides residential HVAC and plumbing services from its Des Moines location at 505 Sheridan Ave. Calls are answered at (515) 206-6899 and service is coordinated for the greater metro area.
Local team, responsive scheduling, and straightforward explanations before work begins. Strong customer feedback and a convenient Des Moines location.
Des Moines and surrounding metro communities in central Iowa.
Heating and cooling repair, seasonal maintenance, new system replacement, indoor air comfort troubleshooting, and common residential plumbing service.
Customers highlight prompt arrival, respectful service, and effective repairs, with many noting positive experiences across both HVAC and plumbing visits.
True Comfort was amazing! Christian was fantastic to work with on the furnace sale and worked with us on the best product and price to fit our needs. He really went above and beyond and was very responsive.The techs, Nathan and Jason, were incredible. They arrived right on time, laid out the literal red carpet, and installed the new furnace beautifully. They were so personable and respectful. It felt like a family friend came to visit and help us out. They covered every detail and showed great professionalism.6 out of 5 stars! ????????????
Services - HVAC duct & vent installationsLogan was extremely helpful throughout this process. Even after the initial work was completed, he stopped by multiple times to ensure everything was progressing properly. Several individuals came out saying they would take care of the issue, but they were unable to figure it out. Logan, however, took full ownership, assessed the situation carefully, and was able to identify and move the solution forward.He coordinated directly with Ferguson, addressed our concerns regarding the under-cabinet hood installation, and ensured proper follow-up. His persistence, accountability, and hands-on approach truly made the difference. We sincerely appreciate his dedication in getting this resolved.
We had Devin come over to fix our kitchen faucet, and the project ended up being much more complex than expected. Devin handled everything extremely professionally, with a lot of patience, and troubleshot several issues that were either not working or complicating the situation.He completed the entire project the same day, even providing some needed equipment from his van, and left our home just as clean as when he arrived.Overall we LOVE the service and people. This is our second time using True Comfort, and I would recommend them to anyone looking for knowledgeable professionals who genuinely care about their work and their customers - not just the money.
My furnace has been temperamental the last week or so, shutting off and such at night. I requested an appointment and 45 minutes later a tech was on his way. Christian fixed and serviced my furnace in an impressive amount of time while entertaining conversation with my three year old. This is the second run-in I’ve had with the True Comfort team and I’ll never have another hvac company in my house as long as they are around!Honest work and and great people all the way around!
We discovered True Comfort a few years and have never been disappointed! They are true to their mission statement and treat everyone with exceptional kindness. We’ve had Christian service our units in the past and yesterday, Diego serviced our furnace. In every service call, they are thorough, honest, respectful and you feel as if they’re part of your family. Highly recommend! In fact, my brother had furnace issues the next day and used them.. and signed up!! Bonus.. on both our service call and my brothers, they didn’t charge a service or clean out fee but signed us up for the maintenance plan… (which I had forgot to renew)… I don’t know of any other company that would do this.
Emergency service may be available for urgent issues.
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