Indianapolis HVAC company providing repair, replacement, and maintenance for furnaces, AC units, heat pumps, and ductless systems. Reviews emphasize punctual arrivals, respectful work habits, and clear communication from start to finish.
Local team serving Indianapolis with responsive scheduling and clear explanations of work. Technicians communicate findings, offer options, and complete installs efficiently while respecting the home.
Serving Indianapolis from the West Washington Street office and reaching nearby neighborhoods and suburbs throughout the metro area.
Heating and air conditioning diagnostics, repair, and replacement; furnace and air conditioner installation; heat pump and ductless mini-split services; seasonal tune-ups and maintenance; basic indoor air comfort solutions.
Recent reviews frequently note fast response times and helpful communication that explains the work being done. Customers mention smooth furnace and AC installations, including mini-split corrections, and appreciation for punctual, tidy crews. Several comments highlight technicians who outline options and budget considerations without pressure. Overall sentiment points to consistent professionalism and efficient service.
My new furnace was blowing cold air last night and the furnace wouldn’t light. I called the emergency line and Mike called me back 20 minutes later and got us going again by walking me through some procedures. When Dylan arrived this afternoon he explained everything he was doing and why. I have absolutely no complaints about Dylan. I appreciate the fast response and service. I would recommend Masters to everyone because of there great service and great service techs. Thanks again.
Timely and professional. I didn’t exactly give them an ideal situation, and had to call them in to fix a botched mini split installation, but they handled it with relative ease. John was helpful in explaining the functionality of the unit and reasoning behind everything they had to do.
Duane came on time, was very respectful of our home and worked efficiently. The units went in, in a timely manner and he kept my wife and I informed of how things were going. He was flexible in the location of the units which was appreciated. Highly impressed by their work and professionalism.
When our air conditioner quit cooling, Master’s was the first place we called. They scheduled an appointment at our earliest convenience. Darrell did a thorough job inspecting our aging system, explaining the problem and what to expect. The problem was bigger than we anticipated, but Steve followed up, simplified the process by detailing our options and arranging payments within our budget. Next Duane and Dillion installed a complete new heating and cooling system. Great, friendly service, and teamwork. These 4 guys went above and beyond what was expected. I am a very happy customer, and would definitely recommend this company!
All of my questions were answered during the estimate as well as while the installation was being performed. The guys were efficient with their time and and respectful of my time. The new HVAC system is so quiet that I can barely hear it but it’s keeping my house so much more cool than the old (and I do mean OLD) system was. Spending this kind of money is never easy BUT it’s money well spent. Thank you Master’s for a great job!!
Emergency service may be available for urgent issues.
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