Norris Air is listed at 3841 E Main St, Mesa, AZ 85205 and provides HVAC services including maintenance, service calls, system installations, and accessory add-ons. Public reviews frequently mention professionalism and clear communication.
Local presence in Mesa with consistent hours and an accessible phone line. Reviews frequently note clear communication, polite technicians, and suggestions without pressure to buy.
Mesa and nearby East Valley communities in Greater Phoenix.
Heating and cooling system service, maintenance checks, inspections, HVAC installations and replacements, and accessory add-ons such as air cleaners.
Recent reviews often highlight courteous technicians, clear explanations, and non-pushy suggestions. Several customers note timely inspections and honest assessments during maintenance visits. There is at least one critical review describing dissatisfaction with a replacement recommendation. Overall ratings skew positive with many comments on professionalism.
I appreciate the honest, good work done by Norris. They offer great deals and timely inspections! Keep up the great work!
Very disappointed in the service from this company. The heat kit was not working on our HVAC unit. A technician from Norris Air came to take a look. After a brief diagnosis, he stated that he would be unable to get parts for our 16-year old unit, and that we would need to fully replace the unit at a cost of $7,400 (their quote). It seemed as if he had little interest in fixing the existing unit, and just wanted to sell me a new one. A few days later, I had another company look at the unit. The technician drove to his supplier and came back with a new heat kit in 20 minutes. He fully fixed our heat kit in less than two hours and charged me $400.
There is a very good reason I have trusted Norris Air to service my HVAC equipment….they are the best. I have never had a bad experience nor felt that I was not respected. Thanks to Darien especially for his professional and friendly service.
Installed Air Cleaner to our system. They did great and always do. They make suggestions to help your system but never pressure you into buying.
Dan is always professional and courteous...goes over everything in terms that we understand. He never tries to "up-sell" us anything. If we need somethng he will tell us...we truly appreciate his honesty!
This business may offer free estimates for some services.
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