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Surgi's Heating, Cooling & Plumbing

New Orleans HVAC Companies
Ranked #4 in New Orleans | Grade B+
4.80 (3774 reviews)

Surgi's Heating, Cooling & Plumbing

Local provider for residential heating, cooling, and plumbing services in New Orleans. Online sources note round-the-clock hours and a large volume of feedback.

Why Homeowners Choose This Business

Well-known locally with a large number of recent reviews and listed 24/7 availability on Google. Convenient location in the New Orleans area and a single point of contact for HVAC and plumbing needs.

Service Area

Serving New Orleans and surrounding neighborhoods from 4308 Firestone Rd, New Orleans, LA 70121. Call to confirm your address is within reach.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Maintains a competitive standing in this market.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Service
  AC Repair
  Maintenance
  Furnace Repair
  Installations
  Heat Pump Service
  Repairs
  HVAC Maintenance
  HVAC replacement
  Ductwork Repair
  Thermostat Installation
  Indoor Air Quality
  Plumbing Repair
  Water heater service
  Drain Cleaning
  leak detection

Heating and air conditioning repair, maintenance, and replacement; plumbing repair and fixture replacements; basic electrical service is referenced in search results. Exact offerings can vary—call to confirm.


Recent Reviews

4.80

(Based on 3774 reviews)

Google shows an average rating of 4.80 from 3,774+ reviews, reflecting many recent customer experiences. Always check current reviews for up-to-date insights.

Techs arrived on time. Stayed focused on the task. Reviewed everything with me, removed the trash and put the back the garage how they found it with some extra cleaning. Very satisfied ??

Worker arrived in reasonable time. I told him I awoke to find the system blasting cold air inside while the compressor outside in 35 degree temp was running full blast. I emediately turned off the system inside and went outside and disconnected power to compressor. I then turned on inside system power , found furnuis not starting, and noted error messages 98 & 125 on thermostat. I also told him the thermostat refused to enter setup mode and may be the only problem .
He checked and found no problem in the furnace. I said why not switch the thermostat and see if that solves the problem. He did not have one in truck, could not find one, and found a replacement cost about $1,500. Quite a ripoff. I had to pay about $100 for this useless visit. After he was gone it took me less than an hour to restore heating! I have ordered newer fully featured model used thermostat for $200.
I am not happy.

Dave the technician is truly the best! He can even hoola hoop a new chandelier into the perfect space for your place. He is effecient professional & has a good wit while doing the job right!! He ain’t cheap but you can rest assured it’s done right!

Google Review
Theresa Channell Ortiz on Surgi's Heating, Cooling & Plumbing

No one wants to deal with buying a new unit and the stress it can cause. Jonathan and Justin made replacing my heating & AC unit an easy process. They were very professional and mindful of my home. They worked fast but left no details behind. They were knowledgeable and answered all my questions. They cleaned up the workspace and made sure the unit was working as it should. It's not easy finding a company that not only do an excellent job but maintain a high working ethics.

I also had some electrical issue that Eric was able find and received estimates to solve the problem. He was able to get my wall back online power wise so looking forward to fixing the other issues soon.

We received fantastic service from start to finish for the installation of our new tankless water heater with a water descaling device.

?Consultation and Professionalism (Robert Harrison) Robert was outstanding. He provided a thorough assessment of our old water heaters, clearly outlining various solutions and working with us directly on financing options. His professionalism was highly impressive—especially his attention to detail, such as wearing shoe covers inside our home.

?Though the price was higher than competitors, we ultimately chose Surgi (Southern Air) due to the level of professionalism, the impressive warranty, and the overall peace of mind they offered. The 0% financing was a welcome bonus that sealed the decision.

?Installation (Orlyn Alvarado and Team)
The installation was handled quickly and efficiently by Orlyn, the technician, and a team of three. They arrived shortly after our agreement with multiple dedicated service vehicles and completed the entire, large-scale job within hours on the same day. Post-installation, Robert even returned to personally inspect the work and confirm everything was functioning correctly.
?We now have a fully functional tankless water heater that provides instant hot water in seconds. We highly recommend this company based on their comprehensive service, team efficiency, and professional attention to detail.


Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Google business hours list the company as open 24 hours daily. For immediate assistance or after-hours availability, call to confirm response times and any applicable fees.

They handle common residential heating and cooling systems, including air conditioners and furnaces. For specific brands, models, or warranty-support questions, contact the office directly.

Yes, their listings indicate plumbing repair services such as leaks and fixture issues. For major drain or sewer work, ask about diagnostics and any camera inspection options.

Response time depends on current demand and time of day. Calling the main number is the fastest way to check today’s availability and set an appointment.

Most contractors provide written or emailed estimates after diagnosis. Ask about visit fees, what’s included, and whether estimate costs are applied to the repair.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Request Service


Business Details


Business Rating
4.80 (3774 reviews) FeaturedPro Business
Address
4308 Firestone Rd, New Orleans, LA 70121, USA, New Orleans, LA 70121, US
Business Type
general_contractor

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